Clear answers
Clear answers
Nexarmo provides assessment, installation and servicing of air-conditioning systems. Unit condition, access, proposed work and price are agreed before the service; repair outcomes and additional parts depend on the actual diagnosis.
Ask before making the decision.
Provide the type, number of units and the problem you have noticed. Mention when it occurs and any recent service or changes to the installation.
Discuss your aircondDoes cleaning fix every cooling problem?
No. Cooling concerns may have several causes. A cleaning scope and fault diagnosis are separate decisions.
Can you quote an installation without seeing the site?
Initial information helps, but access, piping, drainage and electrical requirements may need an assessment before a final scope is agreed.
Are extra parts automatically included?
Parts and additional work are identified in the confirmed scope. New findings should be discussed before work is extended.
Can service happen outside office hours?
Scheduling and building access are agreed for each job. Do not assume a particular time is available until it is confirmed.
Is cleaning the same as a repair?
No. Cleaning is an agreed maintenance task; a fault may need investigation and a separate repair proposal. Explain the symptom before selecting the scope.
Why do you ask about outdoor access?
The condenser position and building restrictions affect the visit. Access and permissions need to be discussed alongside the unit information before work is confirmed.